Returns & Exchanges
At Echo Market, we want you to be completely satisfied with your purchase. We offer a 30-day return window for all items in their original condition and packaging.
1
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return.
2
Print Your Label
Once approved, download and print the prepaid shipping label provided via our automated system.
3
Package Your Item
Securely place the items in their original packaging and attach the return shipping label to the outside of the box.
4
Receive Your Refund
Drop off the package at any authorized carrier location and receive your refund within 5-7 business days of receipt at our warehouse.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing